FAQs
We’re located in Kewarra Beach, Queensland. If you live in one of these postcodes in Queensland; 4865, 4869, 4870, 4878, 4879, 4881 you have the option to select local pickup. Where you can organise a time with us to collect your creation from our workshop.
To have the local pickup option become available to you, when you proceed to checkout, make sure that your shipping address has one of the above postcode listed. Wait for it to load and you’ll see this selection appear to you.
If there is a design on our online store you like, but would like it in different colours, just send us a message here and let us know your needs. We’d be happy to arrange that change for you.
Yes, you can select the ‘Extra Cover’ option when selecting a shipping method at the checkout.
If you select an ‘in stock’ item, it will take 1-2 business days for us to package up your item and post. Delivery time for your items will depend on where your item is being sent to, please refer to the Delivery Times from Australia Post.
All ‘made to order’ creations are handmade upon your order being placed. ‘Made to order’ creations can take up to one week plus postage times. Please keep this in mind when placing your order, we also request that you provide the date when you need your fascinator/millinery order by. If you have any questions before placing your order, please contact us.